Context
A leading residential property developer and operator specialising in retirement and resort living, residential leasing, student accommodation and specialist disability housing has experienced significant portfolio growth over the past three years.
Recognised for innovation in lifestyle-led communities, the organisation has invested heavily in advanced building management systems and sustainability initiatives, earning multiple awards for excellence in urban development, construction and master planning. Resident comfort, safety and experience remain central to its operating model.
The Challenge
As the portfolio expanded, the organisation required deeper, data-driven insight into how shared spaces were being used. This included understanding occupancy, movement patterns and dwell times across cafés and bars, cinemas, wellness and pool areas, dining rooms, lounges, reception spaces, gyms and recreation rooms.
Existing approaches lacked the accuracy, scalability and cost-efficiency needed to support operational decision-making. The organisation sought a low-cost, privacy-preserving solution that could deliver reliable, real-time insights into a centralised Platform to optimise maintenance, staffing and service delivery.
The Solution
Meshed deployed nCounter people counting devices alongside motion and indoor air quality sensors across two flagship properties. Indoor LoRaWAN gateways provided reliable coverage across all shared spaces, enabling rapid deployment.
Data began flowing within days to Meshed's secure, cloud-hosted Platform, where facility managers configured tailored views, alerts and reports using a flexible interface.
The Outcome
Access to real-time utilisation data delivered maintenance cost savings of up to 20%, with cleaning, servicing and staffing aligned to actual usage patterns. Operational efficiency improved, while resident experience was enhanced through better resource allocation.
The result: measurable cost savings, improved service delivery, and a scalable, data-driven approach to managing premium residential living environments.
The same sensing approach applies across commercial and civic buildings. See how it works in smart facilities management.
Cleaning to a schedule costs the same every week. Cleaning to demand does not.
